The PACED Approach

Find the right challenge to solve, not the obvious problem

Investigate, challenge and validate the problem statement. Ensure the right challenge is understood, documented and agreed. When the right challenge is understood the foundation for success is set, and meaningful measurable outcomes can be defined with confidence.

Understand the current and future states to find the path

Deep dive in the challenge with all subject matter experts from business teams, operations teams and IT teams. Ensure each perespective is understood, documented and validated. Clearly articulate the current state and the to be state to ensure the right gap analysis.

Gather, define, challenge and document the requirements

Capture business requirements needed to resolve the challenge, translate to technical requirements to ensure implementation delivers. develop into use cases, user journeys and user stories. Validate with all stakeholders and then ensure traceability record to delivery

Collaborate, build, deliver & measure the solution

Support & facilitate collaboration between teams, keep them focused on the challenge to solve. Ensure outcomes are defined, understood and measurable. Collect the evidence of success and value delivered.

Prove the value delivered. Show the outcomes.

Playback the challenge, the solution and demonstrate the value delivered by the solution. Get alignement and agreement on the outcomes delivered anmd sign off.